Privacy Policy

Effective date: June 2026
Last updated: June 2026

1. Who we are

Fish Lift Tube owns and operates the website fishlifttube.com (the "Site"). We specialise in hydraulic fish lift systems for dams, weirs, and water barriers.

If you have any questions about this privacy policy, contact us at: info@fishlifttube.com

2. What data we collect

We may collect the following personal data:

Contact information – name, email address, phone number (when you fill out a contact form or email us directly).
Usage data – IP address, browser type, pages visited, time spent on our site (via cookies, e.g., Google Analytics).
Communication data – any information you provide when you request a quote, ask a technical question, or contact us for a project.

3. How we collect your data

We collect data when you:

Visit our website (cookies and analytics tools).
Contact us via email, contact form, or phone.
Request information about our fish lift systems.

4. How we use your data

We use your data to:

Respond to your inquiries (quotes, technical questions, project proposals).
Improve our website and user experience.
Comply with legal obligations (e.g., tax records for invoices).

We do not sell, rent, or trade your personal data to third parties.

5. Legal basis for processing (GDPR)

We process your data based on:

Consent – when you voluntarily contact us or accept cookies.
Legitimate interest – to respond to business inquiries and improve our services.
Legal obligation – where required by law (e.g., keeping records for tax purposes).

6. Data retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g., 7 years for financial records). Contact form inquiries are kept for 2 years unless they lead to a contract.

7. Your rights (if you are in the EEA)

Under the GDPR, you have the right to:

Access – request a copy of your data.
Rectification – correct inaccurate data.
Erasure – request deletion of your data ("right to be forgotten").
Restrict processing – limit how we use your data.
Data portability – receive your data in a structured format.
Object – object to processing based on legitimate interest.

To exercise these rights, contact us at info@fishlifttube.com.

8. Cookies

We may use:

Essential cookies – for website functionality (e.g., form submission).
Analytics cookies – Google Analytics to understand visitor behaviour. Google may transfer this data to the US under their privacy shield framework.

You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies as described.

9. Third‑party links

Our website may contain links to external sites (e.g., water board websites, grant providers). We are not responsible for the privacy practices of those sites.

10. Data security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse – including secure hosting, encrypted connections (HTTPS), and limited staff access. However, no internet transmission is 100% secure.

11. International transfers

If you are located outside the Netherlands, your data may be transferred to and processed in the Netherlands or other countries where we operate (e.g., Spain, Canada). We ensure appropriate safeguards are in place (e.g., EU standard contractual clauses).

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "last updated" date. Your continued use of the site constitutes acceptance of the revised policy.

13. Contact us

For privacy‑related questions or to exercise your rights, please contact us at:

Fish Lift Tube
Email: info@fishlifttube.com
Website: fishlifttube.com